Career

A career across boundaries.

I understand architecture from the customer, seller, builder, program, partner, and enterprise perspectives because I have worked from each of them.

Salesforce tours of duty

2024 - 2026

Partner Transformation & Agentic AI

Distinguished Partner Solution Architect

Helped shape partner technical capability around Agentforce and Data Cloud, supporting strategic integrators with practical architecture and delivery patterns.
Contributed to team formation, onboarding, and partner field engineering capability; connected field learning to Product, Engineering, and go-to-market teams.
Developed reusable guidance through office hours, architecture deep dives, and case-based problem solving; advised internal and partner-led AI initiatives.

May 2020 - Feb 2024

Enterprise Architecture & Business Services

Principal Enterprise Architect

Led executive and technical discovery, connecting business outcomes to data, integration, security, governance, operating model, and adoption.
Served enterprise and business-services customers, including OSP/CBS work, through executive workshops, target-state architecture, and transition planning.
Aligned executives, Sales, Product, Engineering, operators, and implementation partners around actionable architectures and clear decisions.

May 2017 - May 2020

Enterprise Presales Leadership

Principal Solution Engineer

Led complex enterprise technical sales cycles across discovery, architecture, demonstrations, workshops, validation, and executive engagement.
Partnered with account executives on technical win strategy; coordinated specialists and product teams to connect technical choices with value, risk, and adoption.

Jun 2014 - Apr 2017

Commercial Ownership

Strategic Account Executive

Carried quota and strategic account responsibility across executive relationships, commercial strategy, negotiation, partner engagement, and risk.
Developed firsthand judgment about enterprise buying, account-team dynamics, and how architecture influences commercial outcomes.

Jun 2012 - May 2014

Solution Engineering Foundation

Principal Solution Engineer

Translated enterprise workflows, integration, and data requirements into platform architectures, demonstrations, and solution validation.

Leadership Before Salesforce

Program leadership, consulting operations, and customer-side transformation established the foundation. Business ownership added direct operating accountability.

Feb 2011 - Jun 2012

GE Energy

IM Project Leader & Salesforce Architect

Led consolidation of 35 GE Energy business units representing approximately $32B in annual revenue onto a campaign-to-quote CRM integrated with SAP quote-to-cash and serving roughly 8,000 users.
Connected governance, data, integration, adoption, and executive sponsorship from the customer side of a multi-business-unit transformation.

Aug 2006 - Feb 2011

Covisint

Program Director / Solution Engineer

Progressed from solution engineering to program leadership for identity, integration, secure messaging, and multi-organization infrastructure across automotive ecosystems.
Connected customer needs, enterprise architecture, delivery, product, and commercial teams across organizational boundaries.

Dec 2003 - Nov 2005

McGill Digital Solutions

Director, Program Management Office

Led delivery of VNG, a national dealer-kiosk platform supporting live updates, remote deployment, and non-disruptive operation; advanced from project leadership into PMO and director-level responsibility.
Brought program discipline to consulting operations, coordinating delivery priorities and execution across concurrent engagements.

Nov 2005 - Aug 2006

Compuware

Technical Program Manager

Directed cross-functional enterprise programs across technical, delivery, and customer teams.

Dec 2011 - Jun 2013

Kids Planet

Co-owner

Co-owned a customer-facing operating business with direct responsibility for employees, service quality, cash flow, and day-to-day execution.

Jan 2002 - Dec 2003

OnX Enterprise Solutions

Solution Consultant

Translated customer needs into deliverable technical solutions at the intersection of sellers, architects, and builders.

Feb 2000 - Jan 2002

Fiserv GalaxyPlus

Field Systems Analyst & Special Projects Manager

Led approximately 30 customer conversion weekends annually across a 400-500 institution network; personally supported roughly 10% of institutions over 18 months with a 100% successful production-cutover record.